Privacy Policy

1. Controller

The website is operated under the professional project name CLC Solution for prospecting and initial contact purposes. The responsible person’s definitive business contact details will be published before formal commercial operations begin.

2. Scope and applicable rules

Processing is primarily governed by the Swiss Federal Act on Data Protection (FADP). The EU/EEA General Data Protection Regulation (GDPR) may additionally apply where its territorial scope is met. Mandatory local laws may also apply to specific individuals or services.

3. Data we may process

Depending on the interaction, CLC Solution may process:

Identification and contact details; company, function and country; enquiry and correspondence content; quotation, contract and invoice information; training registrations and attendance; project-related technical information supplied by the customer; website connection and security data such as IP address, date, time, browser and device information.

4. Purposes and legal grounds

Data may be processed to respond to enquiries, prepare and perform contracts, provide consulting and training, manage customer relationships, issue invoices, protect systems, document business transactions, comply with legal duties and pursue or defend legal claims. Where the GDPR applies, processing may rely on contract performance, pre-contractual steps, legal obligations, legitimate interests or consent, as appropriate.

5. Contact form and communications

Information submitted through the contact form or by email is used to process the request and any resulting business relationship. Please do not transmit confidential casting drawings, sensitive personal data or trade secrets through an unsecured website form. A secure transfer method should be agreed for project files.

6. Hosting, logs and service providers

The website is hosted by Vercel Inc. Hosting and security providers may process connection data on behalf of CLC Solution. Other providers may be used for email, document exchange, accounting, videoconferencing or customer administration. They receive only the data reasonably required for their task and are bound by contractual or legal obligations.

7. International transfers

Because CLC Solution works internationally and may use global service providers, data may be processed outside Switzerland or the individual’s country. Where required, appropriate safeguards are used, such as adequacy decisions, recognized contractual clauses or another legally permitted mechanism.

8. Cookies and analytics

The current website may use technically necessary storage for functions such as retaining the selected language. If analytics, advertising, embedded maps, videos or other non-essential services are added, the policy and any consent mechanism must be updated before activation.

9. Retention

Personal data is retained for as long as required for the stated purposes, contractual documentation, legitimate business needs and statutory retention duties. Project and accounting records may need to be retained for several years. Data is deleted or anonymized when it is no longer required, subject to legal holds.

10. Security

CLC Solution applies proportionate organizational and technical measures intended to protect personal data. No internet transmission or storage system can be guaranteed to be completely secure.

11. Individual rights

Subject to applicable law, individuals may request access, correction, deletion, restriction, portability or objection, and may withdraw consent for future processing. Requests should be sent to the contact address below. Identity verification may be required. Individuals may also contact the competent data-protection authority.

12. Automated decisions

CLC Solution does not currently make decisions producing legal or similarly significant effects solely by automated means through this website.

13. Changes to this policy

This policy may be updated when services, providers or legal requirements change. The version published on the website is the current version.